Answered By: Shandra Wiebe
Last Updated: Nov 17, 2017     Views: 3

Hi Stephanie,

We upload new patrons at the beginning of each month. The email with the client code and pin is sent automatically from L4U, so it often ends up in a junk folder.

If you don't receive an email by the 15th, please let me know and I will send your information to you.  Students also receive their info via email and it goes to the email that was entered in Encom when enrolling them.

Sincerely,

Shandra

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