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I ordered a Chemistry Unit study for grade 7. I booked it for 23 days knowing that's all I needed it for, however Kelly cancelled it and

I ordered a Chemistry Unit study for grade 7. I booked it for 23 days knowing that's all I needed it for, however Kelly cancelled it and re-booked it to come in April without asking me. This is too late so I no longer need it so I've cancelled the booking. Wish I would have been asked first. I only needed it for the experiment component. I got a note from her with the other kit I had ordered to come at the same time telling me this.
Last Updated: Mar 22, 2015  |  2 Views
 
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Hi Vanessa,

I'm sorry you didn't get the kit for the time period you wanted. Generally, when we see a kit that has been booked for a short period we check with the patron first before changing it, but we don't always have time.  It's usually a mistake as our loan period is 49 days. It helps if we hear from patrons explaining why they booked for a short period; a quick email is all we need! Again, sorry for the inconvenience.

Answered by Shandra WiebeBookmark and Share

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